Wagamama EL&N Brewdog
Wagamama Punch Pubs Flight Club
Lounges Itsu CH&Co
Flat Iron HQ Theatres and Hospitality Sky Sport
EL&N Everyman Vacherin
Cosy Club CH&Co Bristol Lido
EL&N Lounges Sky Sport
Flight Club Pret Comptoir Group
Brewdog HQ Theatres and Hospitality Everyman
Lounges Peach Pubs Flat Iron
Comptoir Group Cosy Club Everyman
Wagamama CH&Co Bristol Lido

Become a part of our mystery guest community

Go undercover as a mystery guest

Eat out on us in return for your observations

Have a voice and help improve future guest experiences

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What is a mystery guest?

A mystery guest is someone who enjoys eating out and is prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics), so we encourage people to visit places that they would normally choose to. As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what's convenient for them.


So how does it work?


What we need from you

Here are the basic requirements:


Where we operate

Full cover

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world map showing locations where mystery dining is most active

Latest from our Blog

Mystery guests

Thanks to HGEM I have been able to experience a wide variety of amazing restaurants and venues that I would have not otherwise known about. The friendly and efficient team also make the experience very easy and enjoyable.

Diner 81253

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